Privacy & Terms
At Easy Moving & Logistics, we are committed to protecting your privacy and ensuring a secure and transparent experience when using our services. We adhere to strict privacy policies and safety measures to safeguard your personal information. Our goal is to build trust and confidence with our customers, ensuring that their privacy is of the highest importance to our business.
Privacy Policy
Easy Moving & Logistics values your privacy and is committed to protecting the confidentiality and security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website or services.
We may collect personal information such as your name, phone number, email address, and service details solely for the purpose of providing estimates, scheduling services, processing payments, and improving customer experience.
Payments and sensitive data are processed through secure third-party payment providers. Easy Moving & Logistics does not store credit card information. We do not sell, trade, or share your personal data with third parties except as required to complete services or comply with legal obligations.
We strive to communicate clearly and transparently, ensuring your trust and continued satisfaction with our services.
Terms of Use
Scope of Service
Easy Moving & Logistics provides moving labor, packing, unpacking, wrapping, and cleaning services. Unless otherwise agreed in writing, services are labor-only and do not include a moving truck.
Customer Responsibilities
The customer agrees to provide safe access to the property, clear pathways, functional elevators, and legal parking. Any delays caused by access issues may result in additional charges.
Damage & Liability
Easy Moving & Logistics is not responsible for:
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Pre-existing damage
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Items packed by the customer
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Fragile or high-value items unless packed by our team
Liability is limited to the cost of labor unless otherwise required by law.
Claims
All damage or loss claims must be reported before the crew leaves the job site. Claims submitted after job completion will not be accepted.
Payment Terms
Payment is due immediately upon completion of services, unless otherwise agreed based on the specific service provided.
Cancellations & Delays
Cancellations made within 24 hours of the scheduled service may incur a cancellation fee. Easy Moving & Logistics is not responsible for delays caused by weather, traffic, or building management restrictions.
Satisfaction Confirmation
By allowing the crew to leave the job site, the customer confirms satisfaction with the services provided.